Preparing for a job interview in the United States or Canada involves more than just rehearsing answers—it’s also about understanding and respecting professional etiquette. While each company may have its own style, there are common expectations in both countries that can make or break your impression.
Whether your interview is in-person, virtual, or over the phone, here’s what employers expect—and how you can present yourself confidently and professionally.
1. Be Punctual (But Not Too Early)
Expected:
Arrive 5–10 minutes early for in-person interviews, or log in 3–5 minutes before a virtual call.
Why it matters:
Being on time shows reliability and respect for the interviewer’s schedule. Being significantly early may make things awkward.
Tip:
Do a test run of your commute or video setup the day before.
2. Dress Professionally
Expected attire:
- Business casual or formal, depending on the company
- Clean, well-fitted, and conservative clothing
- Avoid flashy accessories or strong scents
Rule of thumb:
If unsure, dress one level more formal than the company culture. It’s better to be slightly overdressed than underdressed.
3. Greet with Confidence
What’s expected:
- Offer a firm (but not aggressive) handshake in in-person settings
- Make eye contact and smile
- Greet each interviewer by name, if known
In virtual interviews:
Start with a friendly “Hello, it’s great to meet you,” and wait for the host to lead the conversation.
4. Be Prepared—but Natural
What to bring or have ready:
- A few printed copies of your resume (for in-person interviews)
- Notes with key talking points or questions (for virtual)
- A pen and notebook, if needed
Tip:
Practice your answers, but avoid sounding rehearsed. Speak clearly and with enthusiasm.
5. Use the STAR Method
When answering behavioral questions (“Tell me about a time when…”), use the STAR method:
- Situation: Set the context
- Task: What was your responsibility?
- Action: What did you do?
- Result: What was the outcome?
Why it works:
It helps you tell clear, concise stories that demonstrate your value.
6. Show Enthusiasm and Positivity
U.S. and Canadian employers value candidates who are:
- Engaged and attentive
- Positive and solution-oriented
- Excited about the role and the company
Tip:
Use open body language, nod when appropriate, and express genuine interest in the role.
7. Ask Thoughtful Questions
Always prepare 2–3 questions to ask at the end of the interview. This shows you’ve done your research and are thinking seriously about the opportunity.
Examples:
- “What does success look like in this role?”
- “How is performance typically measured here?”
- “What are the next steps in the interview process?”
8. Avoid These Common Mistakes
- Speaking negatively about past employers
- Interrupting the interviewer
- Talking too much—or too little
- Not researching the company beforehand
- Failing to send a follow-up thank-you note
9. Follow Up with a Thank-You
Within 24 hours, send a brief thank-you email to each interviewer.
What to include:
- Express appreciation for their time
- Reaffirm your interest in the role
- Reference a specific topic discussed in the interview
Example:
“Thank you again for the opportunity to speak with you today. I enjoyed learning more about the team and the exciting work happening at [Company Name]. I’m very enthusiastic about the [Job Title] position and hope to contribute to your success.”
Final Thoughts
In the U.S. and Canada, interviews are about both competence and connection. Employers want to see that you’re qualified, but also that you’ll fit into their work culture. Being polite, professional, and well-prepared will go a long way.
Treat each interview as a conversation—not a performance.